- Help Desk
- 24/7 Technical Support
- Performance Monitoring
- Updates and Maintenance
- Portal access with Ticket Overview and History
- Telephone Support (during business hours)
- Account Management
The Managed Services team will handle the preventive maintenance and performance monitoring for your online business, proactively bringing any necessary adjustments to ensure that the environment is not only functional, but also optimized.
24/7 Service and Support
Your customers are shopping at all hours of the day, and as a merchant you need to know that your technical team is ensuring the smooth and reliable operation of your business 24/7. That’s where Absolunet comes in.
Every month, our team of experts analyzes the most up-to-date trends and performance reports on the market in order to bring constant improvements to the roadmaps of Absolunet clients. Omnichannel growth is the result of perpetual questioning and re-evaluation, combined with a rapid assessment of every initiative’s successes and weaknesses. Think of it as a monthly assessment that helps management have a deeper understanding of their digital market, of opportunities that may arise and what the next development phases should be.