How I.T. can shut down the CMO-driven initiative.

TL;DR : This may not be an I.T. initiative, but they are absolutely involved.
Get them in the room as early as possible.

Underestimating the Role of I.T.
The situation:

More than half of eCommerce implementations will be on hosted platforms such as Magento, Shopify+ or Insite. The business can get excited about having independence from the I.T. department. However any business sponsor operating within a large enterprise with a well-defined capital expense approvals process needs to consider the following facts:

  • There will be development – at the very least, programmers will have to work to connect your ERP and other legacy systems.
  • If there is development, there will be CapEx. 
  • If there is CapEx, there will be a Project Manager, and in most companies they will be within the I.T. team.


In other words: I.T. will be part of your project, whether you like it or not.

If you bring in I.T. after you have already performed a vendor selection and if you rely upon the vendor’s estimate for costs, then you will almost certainly be facing double or triple the costs you first planned for. The vendor will not take into account back-end integration costs, or project overhead like Project Management and change management.

How to recognize it:

Your financial analyst confirms that you need treasury approval for CapEx.

How to fix this:

Build a good relationship with the I.T. management and let them know in advance.

About the Enterprise Fail Series:

Our senior project management experts share lessons that others have had to learn the hard way about how, when and where enterprise-level digital transformations and software implementations have ground to a halt. The result is high-level guide to avoid being among the 7 out of 10 enterprise implementations that don’t achieve their objectives or are discarded.

We’ve helped several B2B and D2C clients work through these issues to successfully bridge the digital gap.

 

Contact Us

 

Want more eCommerce insight?

Receive the next publications by email.
Out of respect for your inbox, we are committed to delivering only highly-relevant content.

Please complete all fields.
Please enter a valid email address.
IDs are invalid.
Text inputs do not accept special characters.
A problem has occured. Please retry later.
Thank you, you should receive our next eCommerce publications by email.

You have Successfully Subscribed!

Perspectives eCommerce

Recevez les prochaines publications par courriel.
Par respect pour votre boîte de courriels, Absolunet s’engage s’engage à ne distribuer que du contenu hautement pertinent.

Remplissez tous les champs, s'il vous plaît.
S'il vous plaît, mettez une adresse email valide.
Les identifiants sont invalides.
Les entrées de texte n'acceptent pas les caractères spéciaux.
Un problème est survenu. Veuillez réessayer ultérieurement.
Merci, vous recevrez les prochaines perspectives eCommerce par courriel.

You have Successfully Subscribed!

 

Join our mailing list to receive the latest news and updates from our team.

Commencer votre projet
S’il vous plaît fournir les informations sommaires de votre projet eCommerce et nous indiquer comment vous joindre.

You have Successfully Subscribed!

Start Your Project
Please provide a basic description of your project, and tell us how to reach you.

You have Successfully Subscribed!

Get Our Internal eCommerce Brief

Be the smartest eCommerce person in the room by reading our monthly eCommerce Brief. 4 minutes well-invested.

You have Successfully Subscribed!

Recevez le rapport des perspectives eCommerce

Soyez la personne la plus à l’affût de tout ce qui touche au eCommerce en lisant notre compte-rendu mensuel. 4 minutes bien investies.

You have Successfully Subscribed!

Share This