COVID-19 + ECOMMERCE

Leveraging eCommerce During (and After) a Pandemic

Business is down. Digital demand is up. Way up.
Customer behavior + habits are all over the place.

What the Numbers Say

Here are the most recently reported results, by sector.

“In the future, we will remember that there was a way of buying BEFORE COVID-19 and AFTER

Charles Desjardins, Partner + Executive Vice President, Absolunet

Quoted in MARKETS INSIDER

What the Leaders Are Doing

GROCERY
Multinational grocery and retail company launches new eCommerce site in 21 days.
FURNITURE
Retailer cuts free shipping threshold in half; orders jump 309%.
HVAC
Distributor provides pick-up lockers and QR codes for opening docks. (online orders +32% YoY)
HOME IMPROVEMENT
Retailer implements a payment processing system so customers can spread out payments.
FOOD & BEVERAGE
Fast food restaurant expands menu to offer ready-made meals and contactless delivery. (+202% YoY)
FOOD & BEVERAGE
Wine and alcohol retailer implements new courrier to offer last-mile home delivery. (+168% PoP)
SPORTING GOODS
Bike retailer pre-books Absolunet team for the fall to revamp site and Product Information Management solution.
HVAC
Distributor contacts clients, gives gift card for first online order and publishes videos on how to place orders online.

Where You Need to Focus

We Have eCommerce. Need Help.

CRISIS MODE
Physical locations are closed, sales are dropping, staff is gone. We need eCommerce to compensate. The bottom has dropped out. But there are pivots we can make to save your business.
STRATEGY MODE
Online sales are up, business is “stable” and you have the luxury of thinking ahead, while making slight immediate adjustments that can have a big impact. Your business and industry will not be the same. Be ready.

We Don't Have eCommerce. Need ASAP.

CRISIS MODE

Online is now the most important channel (the only channel, for many). We have accelerators to get you selling online in weeks.

STRATEGY MODE

Sales are OK but could be even better if you were selling online; you’re aware of the digital pressure.

Invest in the infrastructure you will need to sell online, now that COVID-19 has forced everyone into an accelerated digital adoption.

Where You Need to Focus

CRISIS MODE

STRATEGY MODE

 We have eCommerce and need help to improve it.

Physical locations are closed, sales are dropping, staff is gone. We need eCommerce to compensate. The bottom has dropped out. But there are pivots we can make to save your business.
Online sales are up, business is “stable” and you have the luxury of thinking ahead, while making slight immediate adjustments that can have a big impact. Your business and industry will not be the same. Be ready.

We don’t have eCommerce and
need to start selling online ASAP.

Online is now the most important channel (the only channel, for many). We have accelerators to get you selling online in weeks.

Sales are OK but could be even better if you were selling online; you’re aware of the digital pressure.

Invest in the infrastructure you will need to sell online, now that COVID-19 has forced everyone into an accelerated digital adoption.

Take Immediate Action

Your situation requires a custom action plan, customized to your reality. Book a 15 minute 1-on-1 with an expert to discuss your immediate options and risks, as well as where your business (and sector) might be in the “After COVID-19” landscape. We can help you be immediate and strategic.

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